A family owned heating and cooling business in Leeds, Maine, keeping our family of customers safe and comfortable since 1997

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Frequently Asked Questions

How often should my heating system be cleaned?

Rather than using a time period to judge the need for an oil system tune up, it's better to use oil usage as a guide.  Typically after a system has burned through 700-800 gallons of heating oil the "oil side" of the system is ready for cleaning.

 

Many of our customers clean their systems yearly because they use 700 gallons or more in a 12 month period.

Why is my hot water in the sinks and shower not hot enough?  I have a baseboard heating system.

If your boiler is using a 'tankless coil' the termpering valve on the coil may need adjustment or replacement. 

Should I use an oil additive in my oil tank?

Not necessarily.  Some additives only work for a short time to get your through a very cold week in the winter.  Some types of additives are meant to be added at every fill up to prevent sludge build up.  These types are helpful in adding life to the tank and keeping the system components clean.

Why does my heating system sound loud when it starts (bangs or smokes)?

Your system needs service. 

What can I do if my insurance company tells me that I cannot use my woodstove in the same chimney as my furnace?

This is a tough situation for most homeowners.  Typically there are three solutions:

* Power vent the furnace through a wall in the basement

* Switch to a new direct vent system, or

* Remove woodstove from flue -- only use the furnace for heat.

If your question is not shown above, please email me at info@sosheating.com with your question and I will respond as soon as possible.